About Delivery

SHIPPING FEE >

1)For regular shipping, 1st KG is HKD 36; every 1 KG costs 6 HKD afterwards.

2)For regular shipping, FREE SHIPPING applied if you purchase over HKD 499 in 1 order.

DELIVERY ADDRESS >

You can choose your home/office address as reception address; you can also choose SF pick-up points and Click & Collect address.

DELIVERY LEADTIME >

Decathlon is almost working to deliver your items as fast as possible. We have 3 warehouses in China mainland to supply you, so your order could split into several parcels based on stock availability. Our warehouse will deliver your orders within 24 hours, the delivery lead time:
Parcels sent from Lead time*
Dongguan warehouse 3 Days
Kunshan warehouse 4 Days
Yanjiao warehouse 4 Days

* This Lead time applies if you placed order before 17:00 PM

* For any special delivery needs, you can directly check our shipping partner SF’s website.

TRACKING MY ORDER >

A dispatch email will be sent to you when the parcel is delivered from warehouse, you can track your order by using the SF tracking number. Also you can login Decathlon account and “My account” ->”my orders” and click on ”Track Order”.

STOCK SHORTAGE >

Our system will automatically check stock level when you place the order, however if any out of stock happened after your order placed, we will contact you within 48 hours, please ensure your contact information is correct, thanks for your understanding.

NEXT DAY DELIVERY NEW>

The next day delivery possible when:

   -    Stock is available in Dong Guan warehouse

   -    Order has been confirmed & Paid before 3:30PM

   -    Not applicable for far places in Hong Kong defined by Shunfeng express

   -   Not over 15KG

The order process is:

  1)  Call Customer Service to check stock availability and address whether deliverable before order

  2)  Place order and pay before 3:30 PM

  3)  Your orders will be delivered before noon for commercial area, before 18:00 for non-commercial area.

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