About Delivery

SHIPPING FEE >

1)For regular shipping, 1st KG is HKD 36; every 1 KG costs 6 HKD afterwards.

2)For regular shipping, FREE SHIPPING applied if you purchase over HKD 499 in 1 order.

DELIVERY ADDRESS >

You have following choices as your receiving address:

    1)Your home or company address.

    2)Decathlon Hong Kong office as Self-pick up point

    3)Shung Fung Express self-pick up points
(S.F. point locations http://www.sf-express.com/hk/en/others/S.F.Network/SF_store_address/)

    4)Shung Fung E.F Locker
( E.F. locker locations http://www.sf-express.com/hk/en/others/S.F.Network/EF-Locker/ )

DELIVERY LEADTIME >

Decathlon is almost working to deliver your items as fast as possible. The lead time is about 3 working days since your order has been confirmed.

TRACKING MY ORDER >

A dispatch email will be sent to you when the parcel is delivered from warehouse, you can track your order by using the SF tracking number. Also you can login Decathlon account and “My account” ->”my orders” and click on ”Track Order”.

STOCK SHORTAGE >

Our system will automatically check stock level when you place the order, however if any out of stock happened after your order placed, we will contact you within 48 hours, please ensure your contact information is correct, thanks for your understanding. If for 72 hours we couldn’t reach you in this case, we will cancel and refund to you for the order with email notification.

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