Cycling | lifetime bike warranty

We pay great attention to the design and product of B'Twin bikes, meeting highest market standards.

B'Twin complies strictly to European safety standards.

Our product testing laboratory in Lille, 
France manages their own design procedures and continuously improve product quality.

B'Twin provides unique cycling experience 
through its unique structural bike design, tools 
and specialised knowledge.

Provided B'Twin Warranty Service:  
 - If your bike is damaged, you can still repair it, without having to buy a new one

Lifetime Warranty:
- Bike Frame
- Effective from the date of purchase of B'Twin bikes
- Customers need to own
"Decathlon" member account and
buy a B'Twin bike with lifetime warranty

Free to replace the same parts (functions) due to
all parts or production defects acknowledged
by Decathlon Cycling Workshop.

B'Twin's customers can also enjoy a lifetime warranty for their bikes; we can possibly help you change
the same function of model or color's bike,
stem or handlebar when repaired.

Customers can visit our Tseung Kwan O, Tuen Mun, Sha Tin or Mong Kok store for the maintenance service.
Decathlon Cycling Workshop will complete
the repair within a reasonable time
depending on the circumstances.

Risk of Impingement: 
Damage caused by abnormal uses 
is not covered by the warranty
 
The product must be used normally 
in accordance with the applicable scope of design.
The original parts' specifications are made to 
match with the safety standard.   
 - If your bike changed other safety setting, 
it becomes ineligible to warranty

After purchasing the bike, 
you can visit Decathlon Cycling Workshop 
for free inspection and repair within 6 months.        
- Show the purchase record 
on Decathlon member account
- Inspection and maintenance shall be scheduled according to our workshop on the same day