Pick-up & Delivery

At Decathlon, there are various ways to get your products
Discover the best delivery methods for you

PICK-UP POINT
CLICK & COLLECT
HOME DELIVERY
PICK-UP POINT

PICK-UP POINT

24/7 convenience store pick-up is now available. Collect your online orders from over 700 points in different areas.
FREE for orders above $299
(Not applicable to the online exclusive products sold and ship by Decathlon Partner)

Convenience stores# $25

24/7 pickup at 7-11 and Circle K convenience stores, ready in 3-4 working days.

Lockers# $25

Pick up at Kerry Express @ MTR Shops or Alfred Lockers and its pick-up points, ready in 2-3 working days.

Pick-up points# $25

Ready for pickup at Manybo pick-up points in 3 working days.
(Not in service on public holiday)

#Pick-up point availability is subject to your order’s actual parcel size* and the opening hours may vary. Please refer to the information of your selected pick-up point in the payment process.

How to find the pick-up points nearby?

Step1. Proceed to choose your delivery option. Input your address or district to search the pick-up points available around you.

Step2. Choose your preferred pick-up point.

Step3. Confirm your order and get an SMS notification to collect your parcel at the pick-up point 2 days later*.

*You can pick up your order once you receive an SMS containing the pick-up code within 48 hours for Alfred Lockers and 7-11 & Circle K convenience stores, or 72 hours for Manybo pick-up points.

If you cannot pick up the parcel before the deadline, we will remove the parcel from the pick-up location within 24 hours and return it to the warehouse. We will contact you about the refund. Please note that for expired orders, the shipping fee can not be refunded. Please click here for more details.

*Package size limit

Pick-up in lockers are available for orders weight less than 5 kg and smaller than 47 cm x 38 cm x 17 cm

Pick-up points are available for orders weight less than 30 kg and smaller than 150 cm x 150 cm x 150 cm.

Pick-up in 7-11 convenience stores is available for orders that weigh less than 5 kg and smaller than 50 cm x 50 cm x 25 cm; Pick-up in Circle K convenience stores is available for orders smaller than 50cm on each side, while the total dimension cannot exceed 120 cm.
CLICK & COLLECT

CLICK & COLLECT

Pick-up service at your nearest Decathlon Store.
FREE for ALL orders
(Not applicable to the online exclusive products sold and ship by Decathlon Partner)

Same day in-store pick up

Orders confirmed before 1PM will be available for pick-up upon 6PM on the same day at any Decathlon store; products listed as stock in-store are ready for pick up in 1 hour.

Available for pick-up within 14 days
HOME DELIVERY

HOME DELIVERY

Our delivery service can cover most areas in Hong Kong and provide you a fast delivery experience.
FREE delivery for orders above $499
(Not applicable to the online exclusive products sold and ship by Decathlon Partner)

*Same day and Next day Delivery are subjected to the available inventory, please refer to the estimated delivery date during the checkout process

Next Day Home Delivery $40

Delivered to you on the next day

Same Day Delivery $80

Orders confirmed before 1PM will be delivered to you on the same day from 6PM

Bike Assembly Service $149

Including bike stem installation, pedals installation, tuning brake & transmission system, and pumping bike tires

Bulk and Oversize Item Delivery $300**

Delivered to you in 4 working days

For outlying islands, namely Cheung Sha, Cheung Chau, Peng Chau, Lamma Island, and Lantau Island, we will deliver the oversize products at the pier. Please contact us if you would like to opt for home delivery service at extra cost.

**Bulk and Oversize Delivery applies when the sum of your parcel’s 3 dimensions is over 220 cm, or if it weighs over 30 kg. Shipping fee will be calculated based on the total weight and size of the products. The amount displayed during the checkout shall prevail.

Delivery to remote areas

Some remote areas will require a longer delivery lead time. Please refer to the information below:
Area Delivery Lead Time
Ma Wan and Discovery Bay Delivered only on every Tuesday, Thursday, and Saturday from 12PM-4PM
Tung Chung Delivered only on every Tuesday, Thursday, and Saturday from 4PM-10:30PM
Lantau Island
(Mui Wo / Tai O / Pui O / Changsha / Tangfu)		 4-8 working days
(Delivered next Monday-Saturday)
Cheung Chau 5-9 working days
(Delivered next Monday/Thursday)
Peng Chau 5-9 working days
(Delivered next Wednesday/Saturday)
Lamma Island 5-9 working days
(Delivered next Tuesday/Friday)
Delivery service is not available at airports, restricted areas, warehouses or other destinations that require queuing up.

Split delivery and other delivery arrangements

Some of our products will be shipped from different warehouses. You can decide to receive some items earlier with split delivery or combine in one delivery with the same delivery fee. And you can see the estimated delivery date at the checkout when choosing the delivery method.

If your order consists of Decathlon Partner’s products, you will receive them in a separate parcel shipped directly from the seller. When choosing the delivery method (step 2), you can view the expected delivery time and fee.
The lead time and shipping charge may vary with different sellers. Please refer to the product page for more details.

No delivery service on Sunday