Thank you for taking time to review Geologic Plastip dart board.
I am sorry for the inconvenience caused. I have shared the feedback to the concerned product team in order to investigate the raw material used for the dart's flight. I assure you that we will come up with a solution in our immediate next purchase order shipped to Decathlon stores. In the mean time, you may visit any Decathlon store to exchange the product or claim a refund of an equivalent amount. The copy of the bill is not required, you phone number used at the time of billing can retrieve the purchase details.
The soft tip of the dart is replaceable as it might wear and tear based on usage. This product is meant for beginners or families who prefer safety to a traditional steel tip dart game experience. You can use the pack of 100 soft tips available separately (Decathlon reference code 8170735) to replace the tips and continue playing!
Thank you for taking time to review Geologic Plastip dart board
I am sorry for the Inconvenience caused. You may visit any Decathlon store and claim for a refund amount equivalent to the product's price. Instead you may purchase the steel tip dart board as you wised to do earlier. We do not need the copy of the bill to refund the amount. The phone number used at the time of billing can retrieve the purchase details.
However, it will be great if you can let me know what you did not like about the product. You can reach me at firstname.lastname@example.org