Response from Sport Leader

Hi Annabelle,

Thank you for supporting Decathlon Hong Kong and your feedback on your experience with our product!

We sincerely appreciate your insight! We can't wait to offer you more and better products in order to delight your sport experiences! Hope to see you around soon!

Stay healthy!

Cheers,

Carmen Kwong

Decathlon Hong Kong Hiking & Trekking Team

Carmen

Response from Sport Leader

Hi K,

Thank you for taking the time to review our products! We hope that this item meets your expectations. Your feedback is greatly appreciated as well - our design team will look into this to improve the quality of the soles for our future designs.

We look forward to more of your reviews and sharing! Plus, the new Decathlon app has been launched and you can now purchase all your favourite sports goods with just a few clicks on your smartphone! Yes, it's now available both in the App store and Google Play Store! Download now and happy shopping!

Thank you for your support and stay safe! :)

Sport on safely!

Amalina

CSM Digital Leader

Response from Sport Leader

Hello Rupali,

Thank you for your feedback on our product: Hiking sandals MH100 KID blue and yellow - children - jr size 7 TO 12.5.

We are glad that you find it comfortable and for your tips, this sandals are also machine washable at 30 degrees Celsius (it has been tested for 03 washes). Do ensure that the sandals are completely dry before you store it, in a dry place but away from the sunlight.

We hope to here from you soon, Rupali.

Stay safe, stay healthy - and keep smiling!

*****

We climb mountains not to conquer their mere peaks;
We climb mountains to discover what we are made of, within."

~ Musafir,
Sports Advisor
Hiking | Trekking | Outdoors
Decathlon Singapore

Response from Sport Leader

小姐您好，

感謝您購買迪卡儂兒童輕量舒適休閒健行涼鞋 QUECHUA NH100，

很抱歉讓您有不佳的使用體驗。

健行涼鞋為因應戶外活動需求，

鞋底為較硬底的設計。

若在使用上有疑慮，

建議您可攜物至全台任一家迪卡儂門市，

由現場服務人員為您提供服務。

您的聲音我們也會反應給品牌端持續改善產品，

感謝您的回饋。

台灣迪卡儂登山部門-Ayo

Response from Sport Leader

小姐您好，

感謝您購買迪卡儂兒童輕量舒適休閒健行涼鞋 QUECHUA NH100，

很抱歉讓您有不佳的使用體驗。

戶外登山鞋的布料會使用較硬的材質，

剛開始使用時可能會需要一些時間訓鞋，

若在使用上有疑慮，

建議您可攜物至全台任一家迪卡儂門市，

由現場服務人員為您提供服務。

若有關於產品的任何建議或疑問，

都歡迎再與我們聯絡，

與我們共創更貼近需求的產品。

感謝您的回饋！

台灣迪卡儂登山部門-Ayo

Response from Sport Leader

許先生您好，

感謝您購買迪卡儂兒童輕量舒適休閒健行涼鞋 QUECHUA NH100，

很抱歉讓您有不佳的使用體驗。

若在使用上有疑慮，

建議您可攜物至全台任一家迪卡儂門市，

由現場服務人員為您提供服務。

您的聲音我們也會反應給品牌端持續改善產品，

感謝您的回饋。

台灣迪卡儂登山部門-Ayo