I have to bring the 8 kg kettlebell around shopping mall without proper bag or box..like seriously?????
Response from Sport Leader
First of all, greeting from Decathlon KL East Mall.
Thank you for taking the time to write the review! We are truly sorry to hear that our service on physical store delivery did not meet your expectations. We would like to inform that we having a service to deliver the heavy product to your car. I would like to contact you personally in case you would like to highlight any other shortfalls in our service for us to improve ourselves in satisfying your needs as your satisfaction is our top priority.
You may write to me directly at firstname.lastname@example.org
It would be a great pleasure if there is anything that I can assist you to redeemed with your unpleasant experience.
Have a great evening ahead and thank you for stopping by and I look forward to see you soon.