The sizing guide is inaccurate for this (Nov 2020) batch of stock. At 43cm I should fit into a 2 or 3, however the 3 is too small. It can fit very tightly but will chafe and become uncomfortable. Recommend to go up a size if you purchase.
Response from Sport Leader
Thank you for taking the time to review our product. I am sorry to hear about your less than satisfactory experience with this knee ligament support.
The size chart is basic reference for Sport user to choose the right size, We encourage our Sport user to try on the knee support in store, to have a feel of it while walking.
Surely you are welcome to bring the product to the service desks in all our stores & We are happy to helping you to return or exchange for the product, please let us have the opportunity to serve you again, thank you!
if you want to exchange supporting items, We can offer other knee support by different brand in store at the moment.
We also pass this feedback to our related departments to find a better way to present our advice & recommendation about size on our website.
We are extremely sorry for bringing you this unsatisfying experience but also sincerely thank you once again for the feedback.
Please let me know if you need any further assistance and do not hesitate contact me at email@example.com
Thank you & Stay Healthy!
Omni-Sport Leader - Basketball