Men's/Women's Right/Left Knee Support Mid 500

Men's/Women's Right/Left Knee Support Mid 500
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Sizing inaccurate

2/5 • 20/11/2020
About Men's/Women's Right/Left Knee Support Mid 500 Used since 1 week or less

The sizing guide is inaccurate for this (Nov 2020) batch of stock. At 43cm I should fit into a 2 or 3, however the 3 is too small. It can fit very tightly but will chafe and become uncomfortable. Recommend to go up a size if you purchase.

Response from Sport Leader

Hello Andy,


Thank you for taking the time to review our product. I am sorry to hear about your less than satisfactory experience with this knee ligament support.


The size chart is basic reference for Sport user to choose the right size, We encourage our Sport user to try on the knee support in store, to have a feel of it while walking.


Surely you are welcome to bring the product to the service desks in all our stores & We are happy to helping you to return or exchange for the product, please let us have the opportunity to serve you again, thank you!


if you want to exchange supporting items, We can offer other knee support by different brand in store at the moment.


We also pass this feedback to our related departments to find a better way to present our advice & recommendation about size on our website.


We are extremely sorry for bringing you this unsatisfying experience but also sincerely thank you once again for the feedback.


Please let me know if you need any further assistance and do not hesitate contact me at andrew.so@decathlon.com 


Thank you & Stay Healthy!


Andrew SO

Omni-Sport Leader - Basketball

Size suggested doesn't fit at all

2/5 • 20/10/2020
About Men's/Women's Right/Left Knee Support Mid 500 Used since 1 week or less

I bought this yesterday evening right before playing my soccer game.
I had followed the Maker's guideline in determining the right size of the Knee Ligament Support.
However, I found it just too tight by the time I tried it on at the pitch.
Even though I had a hard time putting on the support (due to the small size), I managed to put it on with huge effort.
Thanks to the huge irritation & pain, I had to put it off in the middle of the game.
It's a very unpleasant experience indeed.

Response from Sport Leader

Hello Ka Ki Chris,


Thank you for taking the time to review our products. I am sorry to hear about your less than satisfactory experience with this knee ligament support.


The size chart is basic reference for Sport user to choose the right size, We encourage our Sport user to try on the knee support in store, to have a feel of it while walking.


Surely you are welcome to bring the product to the service desks in all our stores & We are happy to helping you to return or exchange for the product, please let us have the opportunity to serve you again, thank you!


If you want to exchange with bigger size (size 3), I suggest you can place the order online first since this product is facing shortage at the moment. you can visit the link as below for your easy reference:

https://www.decathlon.com.hk/en/p/mid-500-right-left-men-s-women-s-knee-ligament-support/_/R-p-115626?mc=8334535&c=BLACK


We also pass this feedback to our related departments to find a better way to present our advice & recommendation about size on our website.


We are extremely sorry for bringing you this unsatisfying experience but also sincerely thank you once again for the feedback.


Please let me know if you need any further assistance and do not hesitate contact me at andrew.so@decathlon.com 


Thank you & Stay Healthy!


Andrew SO

Omni-Sports Leader - Basketball

Ka Ki Chris found this answer Helpful

GOOD FOR HIKING

5/5 • 08/09/2020
About Men's/Women's Right/Left Knee Support Mid 500 Used since 2 to 8 weeks

I normally feel pain on knee after 4 hours hiking without knee guard. I use this for 8 hours hiking and it does not cause any pain. Recommended.

knee ligament support

5/5 • 20/10/2020
About Men's/Women's Right/Left Knee Support Mid 500 Used since 2 to 8 weeks

I feel confident in gym classes or walking, knowing my ligaments are correctly supported.

Good quality and fit

5/5 • 09/04/2020
About Men's/Women's Right/Left Knee Support Mid 500 Used since 2 to 8 weeks

great quality fabric and good fit. Flexible and can be used for exercise.

Brilliant Support

5/5 • 15/12/2020
About Men's/Women's Right/Left Knee Support Mid 500 Used since 7 to 12 months

My knees are "gone". These are SO supportive, can't recommend them too highly. I've got one for each leg

Excellent Support

5/5 • 16/01/2021
About Men's/Women's Right/Left Knee Support Mid 500 Used since More than 2 years

Giving this feedback after using knee support from most of the well known international brands.
Using this for last 3 years after my ACL tear and meniscus tear. Able to do half marathon comfortably. Practical. Does what it is meant for.
Pros
Holds knee in place
Cross straps provide all around support and patellar support.
Skin friendly fabric.
Side stays (spring) for support.
No unnecessary irritation or heating while wearing.
Light weight.
Not too thick or obvious

Cons
Elastic cross straps quality can be improved. These last for about 6 months, rubber strands starts coming out.
Side stays (spring) can be made of better quality or of different material because these get corroded due to sweat and break from middle where knee bends, then the support becomes useless as it will collect at knee and broken stays hurt the skin.
Velcro end of straps can be improved so that they don't damage shorts or tracks due to contant rubbing while running.

I bought two knee caps.

3/5 • 07/01/2021
About Men's/Women's Right/Left Knee Support Mid 500 Used since 2 to 8 weeks
Size: Fit As expected

One of the knee caps a bit smaller than other one. Both are written as same size if 2

Not much comfortable

3/5 • 07/01/2021
About Men's/Women's Right/Left Knee Support Mid 500 Used since 2 to 8 weeks

I wish the product was more comfortable. After wearing it for 1 day, my legs skin got red.

Shrinking after use

4/5 • 06/01/2021
About Men's/Women's Right/Left Knee Support Mid 500 Used since 2 to 8 weeks
Size: Fit Large

Good.