NEW RUBBER KIT 20KG

NEW RUBBER KIT 20KG
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Cheap quality

2/5 • 07/01/2021
About NEW RUBBER KIT 20KG Used since 2 to 8 weeks

Doesn’t seem robust

Response from Sport Leader

Hello Vikram,


Thank you for supporting decathlon Hong Kong, we appreciate your valuable time spent on rating and writing feedback to us.


The 20kgs rubber bumbell set is designed for an easy to use experience for home gym, Weight discs is 100% Iron, Bar is 100% Steel. We are sorry to learn that the quality is not up to your expectation, we would like to offer you a full refund. To arrange, please simply bring along the bumbell set to any of our Decathlon Hong Kong stores, our teammate will assist you.


We are concerned with your shopping experience at Decathlon Hong Kong. So I sincerely thank you for spending your precious time writing us your feedback to help us improve.


Thank you and stay safe.


CALI

Decathlon Hong Kong Fitness Team






Cali

Great Buy! Very Handy

5/5 • 02/11/2020
About NEW RUBBER KIT 20KG Used since 2 to 8 weeks

Good Price Good Quality !

Response from Sport Leader

Hi Ziahn,


Thank you so much for your rating and comments.

 

Wish you a great week ahead and Stay Safe!

 

Cheers,

 

CALI

Decathlon Hong Kong Fitness Team




Cali

value for money with potential to improve

3/5 • 19/08/2020
About NEW RUBBER KIT 20KG Used since 2 to 8 weeks

the price is definitely very competitive in the market, however, there were some minor defects can be improved. Say like storage box, it cannot be locked up properly in a standing position, besides, the weight plate loosing during workout.

Response from Sport Leader

Hi Sun,


Thank you for your review, we are glad to know you are enjoying our product. I will pass your opinion to the relevant department, please note that the dumbbell clips can only hold up to 7kg vertically. Please call up to any of our stores if the same happens with weights less that that, we can give you a new pair of clips in that case! Have a nice day!


Decathlon Hong Kong Sports Team


Alvin

Sun found this answer Not Helpful

Bleeding Rubber Ink, HEALTH and SAFETY Issue

1/5 • 02/07/2020
About NEW RUBBER KIT 20KG Used since 1 week or less

The black rubber bleeds off the dumbbells which causes a mess if it touches white clothing or objects. I would have given it 3 stars if the clips did not come loose, causing the weights to fall off onto my beautiful matte floor tiles, staining them and taking me 20 minutes to remove the stains. This is also a health and safety issue where these dumbbells are indeed dumb, poorly designed.

Bar handles fall down from box

4/5 • 15/04/2020
About NEW RUBBER KIT 20KG Used since 1 week or less

The handle bars started falling down from their spaces when closing the box after a couple of times. That causes some inconvenience when closing the box.

Response from Sport Leader

Hi Sze Pok,


Thank you for your review! I am sorry the bars keep falling down when you try to close the packaging. I've already passed your opinion to the relevant department, nonetheless, I hope you enjoy using the product. Have a good day!


Decathlon Hong Kong Sports Team


Alvin

Customer Survey

5/5 • 23/08/2020
About NEW RUBBER KIT 20KG Used since 2 to 8 weeks

Good site and fast delivery. More heavier options for replacement or additional plates for the rubber kits.

NO STOCK!

3/5 • 20/08/2020
About NEW RUBBER KIT 20KG Used since 1 week or less

How can I comment? There is no stock

I’m not satisfied

2/5 • 17/08/2020
About NEW RUBBER KIT 20KG Used since 2 to 8 weeks

The lock kinda move not really fit on the dumbbell bar.

The locks don’t much serve their purpose

3/5 • 06/08/2020
About NEW RUBBER KIT 20KG Used since 2 to 8 weeks

They’re not tight enough. The plates get wobbly sometimes.

Good

5/5 • 21/10/2020
About NEW RUBBER KIT 20KG Used since 2 to 8 weeks

Good

Response from Sport Leader

Hello Jackie,

 

Thank you for supporting Decathlon Hong Kong. Your feedback is appreciated and it can motivate us to strive for outstanding service level and product quality.

 

We are looking forward to seeing you again.

Thank you again for your support. 

 

Stay healthy. 

 

Cheers,

CALI

Decathlon Hong Kong Fitness Team




Cali