Nice
Supportive
Response from Sport Leader
Hi Joyce,
Thank you for your review, glad to know you are enjoying our product. Have a nice day!
Decathlon Hong Kong Sports Team
Alvin
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Supportive
Hi Joyce,
Thank you for your review, glad to know you are enjoying our product. Have a nice day!
Decathlon Hong Kong Sports Team
Alvin
The top zipper is a game changer and allows for the cover to be taken off easily for laundry. The bolster itself is VERY firm and heavy, which means solid support.
Hi Amy,
Thank you for your review! Glad to know you are enjoying our product, have a nice day!
Decathlon Hong Kong Sports Team
Alvin
I recommend this all the time and some yoga students have told me they bought it on my recommendation. Same with yoga belt.
I thought the smell came from the box it was packed in but when I opened the zipper of this bolster, I can smell the cotton inside and it was not a good smell. I can't even bear to use it. When I returned it at the store, the guy said it was because it's organic. Organic or not, I don't think it should smell like this!
Hello KC,
I'm so sorry on your experience. Indeed you should be able to bring this down to the stores to get an exchange or refund. This particular bolster was kept in the warehouse for a while, so might cause some smell and it's a defect definitely.
Unfortunately the only way to do the refund is to head down to the store again to explain the situation. Once again, we apologise for the case.
During this situation today (where it's a little hard to head out), you might want to try airing the bolster under the sun.
Once again, I apologise sincerely for this. We want your practice to be a good one with our products.
Please, Practice on!
Namaste,
Cynthia Lau, Yogini
City Sport Leader (Yoga) | Decathlon Bedok
1. The item is very smelly. Looks like stock in the store room for Long time and and humid get in.
2. They decrease price 5 SGD after I bought it. Are you kidding me?
Hi Jennifer,We're sorry to hear you have experienced this! From my understanding this should not emit any smell, so it could be due to be our warehouse condition that could cause this to emit a smell.
Please do bring the item back to us in our experience (bigger) stores, we will be able to do a 1-1 exchange for a new bolster! We want your practice to be a fruitful one and this should not be a distraction.Also, our welcome desk will refund the difference in the pricing at the same time.
Hope it helps!
Life is better when you dance!
Best Regards,
Joreen
Sports Leader for Dance & Artistic Gymnastic (City Square Mall)
Why does the bolster emit a weird smell from its stuffing after only a few months of use. I don't use it very frequently and its always kept in a ultra clean condition.
Hello Samantha,
We're sorry to hear you have experienced this! From my understanding this should not emit any smell, so it could be due to be our warehouse condition that could cause this to emit a smell.
Please do bring the item back to us in our experience (bigger) stores, we will be able to do a 1-1 exchange for a new bolster! We want your practice to be a fruitful one and this should not be a distraction.
Hope it helps!
Practice on!
Namaste,
Cynthia Lau, Yogini
City Sport Leader (Yoga) | Decathlon Bedok
Pretty, comfortable, and made with solid materials. I would buy more if they stocked more.
舒適好用
一打開就有很臭很重的霉味,還很潮濕....
跟瑜伽教室所用比起來太硬不好用