Noticed that there is a new product with similar function but more user friendly
Response from Sport Leader
Thank you for your feedback and rating. We are sorry to heard that our product is not up to your expectation.
We would like to contact you directly to learn more about your unsatisfied product experience. Meanwhile, if you would like to make a refund of your unwanted product, please feel free to bring it to any of our Decathlon Hong Kong outlets, our teammates at the service will be pleased to serve you.
Thank you again for your support, we hope to see you again soon at our stores.
Decathlon Hong Kong Fitness Team