About TS590 Multi-Court Tennis Shoes - Blue
Used
since 2 to 8 weeks
The shoe has started to tear near toe within a month of purchase. The product quality is bad and the customer service of decathlon is getting worse day by day.
I was expecting a "No Questions asked" refund or atleast a replacement as the product started to wear off in a month.
Response from Sport Leader
Good afternoon
Thank you sharing your opinion.
We propose a 2 years return policy.
So by presenting this email to the store team, you will
get a refund or a return. If you have trouble, ask for the daily manager
or the store leader and if it is not enough please share store name with me.
Can I suggest to request for a return and try a more technical model?
Our 500 series is for users who play decently but we have shoes which
secure a better compromise in terms of quality and comfort.
Best regards.
Benoit