Waterproof Dry Bag 10L

Waterproof Dry Bag 10L
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missing second handle

4/5 • 29/09/2020
About Waterproof Dry Bag 10L - Green Used since 2 to 8 weeks

when buying, it was not possible to notice that there is only one handle, but I would like to have two handles so it is much more comfortable to wear

Response from Sport Leader

Hello Elya,


Thank you for supporting our product, your feedback has been already passed to the production line and we will keep striving for the best on the quality issue.


In light of this, you are welcome to exchange or refund in any of our 3 stores, which we hope will be acceptable to you.


We are looking forward to seeing you again.


Thank you again for your support. 


Stay healthy. 


Cheers,

Eric Cheung

Decathlon Hong Kong Watersports Team (Service & B2B)





Waterproof Dry Bag 10L - Orange ITIWIT

4/5 • 12/08/2020
About Waterproof Dry Bag 10L - Orange Used since 2 to 8 weeks

Good quality. Water resistance is strong. It would be perfect if it can be the backpack with this size.

Response from Sport Leader

Hello Ecila,

Thank you for supporting our product. We appreciate your insight and feedback as you motivate us to strive for outstanding product design.

We are looking forward to seeing you again.

Thank you again for your support. 

Stay healthy. 

Cheers,
Alyson Ng
Decathlon Hong Kong Watersports Team (Service & B2B)

Too small

4/5 • 01/08/2020
About Waterproof Dry Bag 10L - Orange Used since 2 to 8 weeks

If I do it again. I would buy at least 20-30 L

Response from Sport Leader

Hello Raymond,

Thank you for supporting our product. We appreciate your insight and feedback as you motivate us to strive for an outstanding product range.

We are looking forward to seeing you again and assist you to choose the best fit product.

Thank you again for your support. 

Stay healthy. 

Cheers,
Alyson Ng
Decathlon Hong Kong Watersports Team (Service & B2B)

Bag for water

5/5 • 28/06/2020
About Waterproof Dry Bag 10L - Yellow Used since 2 to 8 weeks

It is really good, quality and price

Response from Sport Leader

Hello Sandra,

Thank you for supporting our product. We appreciate your insight and feedback as you motivate us to strive for outstanding product quality. 

We are looking forward to seeing you again.

Stay tuned with our Summer events!

Thank you again for your support. 

Stay healthy. 

Cheers,
Alyson Ng
Decathlon Hong Kong Watersports Team (Service & B2B)

Loved the quality

5/5 • 13/12/2020
About Waterproof Dry Bag 10L - Orange Used since 2 to 8 weeks

I loved the quality.

Feedback

5/5 • 20/03/2020
About Waterproof Dry Bag 10L - Orange Used since 2 to 8 weeks

Very sturdy!

Good! I like the strap to carry on my shoulder.

4/5 • 19/03/2020
About Waterproof Dry Bag 10L - Green Used since 2 to 8 weeks

Could have more colours.

Response from Sport Leader

Hi Kelly!

Thank you for your review for the Waterproof Dry Bag 10L - Green!

This waterproof bag comes also in Orange and Yellow (NEW) colors too! The yellow is the new colorway, just came in this year. 
Thank you for your suggestion. Your reviews matters to us in making our products better for all our users like yourself in the future.

See you around soon in store Kelly!
Azhimy Senin
Surfing Sports Advisor
Surfing | Bodyboarding | Wakeboarding
Olaian Singapore

Handy Wet Bag for Kayaking

5/5 • 17/08/2020
About Waterproof Dry Bag 10L - Green

This is the perfect size for 1 person kayaking bag. You can fit your phone and lunch in this bag. It really nicely colored and it comes with a strap which makes it really easy to use for kayaking. We liked it so much, I purchased another larger size for 2 people.

一般的防水包

2/5 • 04/08/2020
About Waterproof Dry Bag 10L - Orange Used since 2 to 8 weeks

新買後，第一次用防水包去玩獨木舟，玩完後（4個小時）發現防水包已濕了1/5，以這一般質料相比，價錢不算便宜

Response from Sport Leader

Ida你好，

感謝閣下對本公司服務的評價，並向我們表達對產品質素之寶貴意見。

本公司非常重視閣下的產品體驗，對閣下構成不便，尚祈原諒。

為避免同類事件再次發生，本公司已經向生產商反映，並進行檢討，務求帶給各位運動愛好者更佳的產品體驗。

此防水袋的防水程度是IPX 4，可供短暫浸泡，及避免水花飛濺時弄濕。

如要在袋內放置電子產品，如手機，則建議放在手機防水袋，詳情請參閱以下網址。
 https://www.decathlon.com.hk/zh/p/ipx7/_/R-p-146172?mc=8362014&c=%E7%84%A1%E8%89%B2
相機則建議放入小防水袋中（5 L或10 L）密封後，再放入大防水袋內（30 L、40 L、60 L），或放進相機專用的防水袋。
進行水上運動之前，請先在袋內放入紙巾以確保包包是否緊閉，並定期檢查耐水性。

另外，我們的法國團隊拍攝了一系列有關如何適當地密封防潑水袋，確保良好的耐水性 。希望能協助閣下在日後繼續使用我們的防潑水袋類產品。
https://www.youtube.com/watch?v=DFXrSB6t29Y
步驟如下:
1. 保留一些空氣在袋內
2. 在扣上扣環前，根據 「1, 2, 3」 標示，將袋密封。
3. 確保袋內有一定的空氣量，讓袋呈充氣狀，使袋更耐水入水
4. 請勿把袋長時間浸透在水中

如有任何問題，歡迎隨時與我們聯絡。

再次感謝閣下之寶貴意見。

我們期待很快再與閣下見面。

謹記保持身體健康，勤洗手。

感謝閣下的支持。

Alyson Ng
Decathlon Hong Kong Watersports Team (Service & B2B)

Not recommended

1/5 • 28/07/2020
About Waterproof Dry Bag 10L - Green Used since 2 to 8 weeks

Worse than same type of waterproof bag sold in taobao, air leaked out very soon after buckling up, and the opening of the bag would become loose and allow water to get in easily...i felt so disappointed to this product...wanna return it

Response from Sport Leader

Hello Jessie,

Firstly, we apologise for the uncomfortable product experience created by our product.

We take great care to ensure that important matters such as this are properly managed. 

The issue has been already passed to the production line and we will keep striving for the best on the quality issue.

Once again, we would like to apologise for the inconvenience created by the related product. 

You are welcome to visit any of our stores to exchange or refund the product.

Thank you for your support and wish to see you again soon.

Stay healthy.

Cheers,
Alyson Ng
Decathlon Hong Kong Watersports Team (Service & B2B)

Pc found this answer Helpful