a side of plastic clasp should be reversed to make User can use other way to close the bag tightly.
Response from Sport Leader
Firstly, we apologise for the uncomfortable product experience created by our product.
We take great care to ensure that important matters such as this are properly managed.
The issue has been already passed to the production line and we will keep striving for the best on the quality issue.
Once again, we would like to apologise for the inconvenience created by the related product.
You are welcome to visit any of our stores to exchange or refund in any of our stores.
Thank you for your support and wish to see you again soon.
Should you have any enquiries, please do not hesitate to contact us for further assistance.
Decathlon Hong Kong Watersports Team (Service & B2B)