followed instructions on the package but still fog appears. Doesn't work at all
Firstly, we apologies for the uncomfortable product experience created by our product.
We take great care to ensure that important matters such as this are properly managed.
The issue has been already passed to the production line and we will keep striving for the best on the quality issue.
In light of this, you are welcome to exchange or refund in any of our 5 stores, which we hope will be acceptable to you.
Please contact me should you have any further cause for concern.
Thank you so much.
Decathlon Hong Kong Watersports Team (Service)