有關 高筒登山健行襪。兩雙入MH 900－灰色／黑色
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了少於1星期
I bought some thick Wedze ski socks last January. Just like all socks they sprouted holes in the toes and heels. I sewed them and vowed to buy he most expensive socks I could find at Devathlon on my next visit. I have had these particular socks for a week and once again a hole has sprouted, but on the ankle this time. I love your clothes. Especially the Solognac and Wedze lines, but you have lost me as a customer for socks. All you sell are cheap, disposable socks and the quality is lousy.
運動大使回覆
Hi Matthew,
Thank you for supporting Decathlon Hong Kong and your feedback on your experience with our product! We sincerely appreciate your insight because it helps us build better product offers. Please accept our apologies for any inconveniences caused to your experiences. We will pass the feedback to our product design team, and I encourage you to exchange to another your choice of any kind of products (even not the same price level) or return your socks to your favourite Decathlon shop. Our team will be more than happy to assist you for the free upgrade/ exchange or refund processing.
If you have any further comments, concerns, please feel welcome to reach back out too :)
Meanwhile, we will keep our promise to offer you more and better products in order to delight your sport experiences! Thank you so much again for your detailed review Matthew! Hope to see you around soon!
Stay healthy!
Carmen
Decathlon Hong Kong Hiking & Trekking Team
