運動大使回覆

Tsz Ki 你好，

感謝你對香港Decathlon的支持，以及是次購物經驗反饋！

我們很高興您找到合適的產品及對其滿意度，能帶給你滿意的購物經驗是我們重要的本份！

若有關於產品的任何建議或疑問，都歡迎再與我們聯絡。

希望在未來能不斷帶給你更多更好的運動體驗！期待再次與你見面！

在此祝身體健康，保持注意個人衛生:)

Carmen

Decathlon Hong Kong Hiking & Trekking Team

運動大使回覆

Hi Howard,

Thank you for supporting Decathlon Hong Kong and your feedback on your experience with our product!

We sincerely appreciate your insight! It's also our pleasure to ensure you have the best experience with our products! 

We can't wait to offer you more and better products in order to delight your sport experiences! 

If you have any more questions, comments, please feel welcome to reach back out as we would be more than happy to share and assist. Hope to see you around soon!

Stay healthy!

Carmen

Decathlon Hong Kong Hiking & Trekking Team

運動大使回覆

您好

感謝您的回覆

如果壞掉的塑膠件對您來說十分重要的話

您可以在全台灣迪卡儂辦理退換貨

請記得帶上發票(或購物明細)

若以遺失，別擔心

我們能從會員資料中找到您的購物紀錄

喜愛登山、攀岩的Joseph

祝你 運動愉快

運動大使回覆

您好

感謝您的回覆

此手套在設計時是以登山會遇到的狀況設計的

使用的有彈性的密織布料做為防風層

能兼顧透氣、靈活性與防風

但騎車時的風壓遠遠超過設計極限

建議購買具有防水效果的手套

防水手套在表布與保暖層中間有一層防水膜

如此一來防風性會好很多

提供您參考

喜愛登山、攀岩的Joseph

祝你 運動愉快

運動大使回覆

Hi Lee,

Thank you for supporting Decathlon Hong Kong and your feedback on your experience with our product!

We sincerely appreciate your insight! We can't wait to offer you more and better products in order to delight your sport experiences! Hope to see you around soon!

Stay healthy!

Carmen

Decathlon Hong Kong Hiking & Trekking Team

運動大使回覆

Hello Chandan

Thank you for taking the time to give your valuable review. We are sorry that you were not satisfied with the product. Could you please write back to me with the issue you faced and the mode/conditions of product use so that we can provide you the best possible solution.

Gokul BHANDARI

Product Trainer and Passionate Backpacker