Response from Sport Leader

Hello Nigel,

Thank you for supporting our products. We are happy to hear that you have a pleasant product experience.

We look forward to seeing you again soon and hope you can continue to have fun with our products.

Thank you again for your support. 

Stay healthy. 

Cheers,

Gladys Suen

Decathlon Hong Kong Running Team

Response from Sport Leader

Hello Wong,

Thank you for supporting Decathlon Hong Kong. We appreciate your insight and feedback as you motivate us to strive for outstanding service level and product quality.

We are looking forward to seeing you again.

Thank you again for your support. 

Stay healthy. 

Gladys Suen

Decathlon Hong Kong Running Team

Response from Sport Leader

Hello Sonu,

I hope you and your family are keeping safe and sound. I am extremely sorry for your bad experience with our Kiprun Invisible Thin Running Socks.

As per your rating, I can understand you are not satisfied with the product, for which I apologize for the inconvenience caused to you. We are always working on developing the product based on the feedback that we get from the user like you. Reviews are very important for us in order to improve our product and services. However, if you are not satisfied with the socks then I would suggest you please head down to your nearest Decathlon store or please share your contact detail, so that I can reach out to you in order to provide you with the solution. 

If you require more assistance, you may contact me directly. I would be eager to hear more feedback about our running range. 

Regards,

Yash

Response from Sport Leader

Hello Prashanth,

I am extremely sorry for your bad experience with the Kiprun Invisible Thin Running Socks. 

I would suggest you if you are having a chaffing problem because of the socks, then immediately stop using this and I would request you to please head down towards any of the Decathlon store. Over there our running sales advisor will check your socks physically and will guide you with the best possible solution available. 

If you require more assistance, you may contact me directly. I would be eager to hear more feedback about our running range. 

Regards,

Yash