網上購物 評價

4.43 /5

1587 條評論
1437 用戶推薦此網頁?
5 922
4 515
3 91
2 36
1 23
產品存貨
4/5
產品質素
4/5
付款程序
4/5
網站體驗
4/5
產品與網站描述相符
4/5
送貨服務
4/5
1587條評價中的第1到10

非常滿意

5/5 • 18/09/2021
網站體驗
5/5
產品存貨
4/5
付款程序
4/5
送貨服務
5/5
產品質素
5/5
產品與網站描述相符
5/5

good

運動大使回覆

Hi Charles,

Thank you for your rating, Decathlon Hong Kong has been committed to providing good services to sports users. It is great to know that you have a good shopping journey on our website.

 

We will continue to work hard to improve the functionality of the website, hoping to bring you a more pleasant and convenient online shopping experience.

 

Looking forward to seeing you in the stores.

 

Thank you for your support,


Calvin

Decathlon Hong Kong Sport Team

非常滿意

5/5 • 17/09/2021
網站體驗
5/5
送貨服務
5/5
產品質素
5/5
產品與網站描述相符
5/5

Good product

運動大使回覆

Hi Wai Ying,

Thank you for your rating, Decathlon Hong Kong has been committed to providing good services to sports users. It is great to know that you have a good shopping journey on our website.

 

We will continue to work hard to improve the functionality of the website, hoping to bring you a more pleasant and convenient online shopping experience.

 

Looking forward to seeing you in the stores.

 

Thank you for your support,


Calvin

Decathlon Hong Kong Sport Team

一般

3/5 • 17/09/2021
網站體驗
4/5
產品存貨
3/5
付款程序
2/5
送貨服務
5/5
產品質素
4/5
產品與網站描述相符
4/5

付款過程出現問題, 試好幾次才成功
另外選擇褲時網頁跟據體重身高建議尺寸, 最後收到的貨品完全不合身無法穿著, 但因網頁沒有提供size chart所以購買前無法判斷建議是否正常

運動大使回覆

Warren:

感謝你的評分，Decathlon Hong Kong 致力於為運動用家提供優質的服務。


Decathlon Hong Kong 有提供碼數表，建議你查看以下網頁:

https://www.decathlon.com.hk/zh/help/services/_/R-a-size-guide

或

https://decathlon.com.au/pages/size-guide 

 

我們會繼續努力改善網站的功能，希望能帶給你更愉快和更方便的網購體驗。

 

如有任何疑問，歡迎查詢我們，希望能在門店內見到你。

 

感謝你的支持


Calvin

Decathlon Hong Kong Sport Team

满意

4/5 • 17/09/2021
網站體驗
3/5
產品存貨
4/5
付款程序
4/5
送貨服務
5/5
產品質素
5/5
產品與網站描述相符
5/5

快㨗便利

運動大使回覆

Jeff:

感謝你的留言， Decathlon Hong Kong一直致力於提供良好服務給運動用家，很高興你在門店有一個愉快的購買體驗。


我們會繼續保持服務水平，令你有更好的購買體驗。


你亦可以瀏覽網上商店，有更多種類及數量供客人選購

https://www.decathlon.com.hk/zh/?gclid=EAIaIQobChMI2Ye8wquR5wIVAT5gCh1TFwHfEAAYASAAEgJGb_D_BwE


歡迎親臨門市選購，希望能再次在門市見到你


感謝你的支持


Calvin

Decathlon Hong Kong Sport Team

非常滿意

5/5 • 17/09/2021
網站體驗
5/5
產品存貨
5/5
付款程序
5/5
送貨服務
5/5
產品質素
5/5
產品與網站描述相符
5/5

Nice shoe. The shoelace can fold into the pocket, comfortable design for trail running

運動大使回覆

Hi Gary,

Thank you for your rating, Decathlon Hong Kong has been committed to making the sport more accessible to many. It is great to know that you have a good shopping journey on our website.

 

We will keep increasing more functions in the future to let customers have a better shopping experience.

 

Looking forward to seeing you in the stores.

 

Thank you for your support,


Calvin

Decathlon Hong Kong Sport Team

满意

4/5 • 16/09/2021
網站體驗
4/5
產品存貨
3/5
付款程序
4/5
送貨服務
4/5
產品質素
4/5

方便快捷

運動大使回覆

Wilson 你好，


感謝你的評價。


我們十分重視你的意見，希望閣下可以抽出寶貴的時間提供更多詳情給我們 ，我們承諾會不斷改善及進步，讓閣下有一個更好的服務體驗。

如有任何問題，歡迎向我們查詢。希望能再次見到你，祝你有美好的一天！


感謝你的支持！


Matthew Ng

Decathlon Hong Kong Sport Team

Wilson 找到此答案 有幫助

满意

4/5 • 16/09/2021
網站體驗
4/5
產品存貨
4/5
付款程序
4/5
送貨服務
4/5
產品質素
4/5
產品與網站描述相符
4/5

好

運動大使回覆

Hi Shing,


Thank you for your rating, Decathlon Hong Kong is committed to providing good services to our Sports Users.


We're concerned with your shopping experience at Decathlon, please share more with us at help.hk@decathlon.com so we can work harder to provide you with a satisfying user experience.


Please do not hesitate to contact us if you have any further questions, we would be more than happy to assist you.


Looking forward to seeing you again.


Matthew Ng

Decathlon Hong Kong Sport Team

非常滿意

5/5 • 16/09/2021
產品存貨
3/5
付款程序
5/5
送貨服務
5/5
產品質素
5/5
產品與網站描述相符
3/5

很好

運動大使回覆

Kin 你好，


感謝你的評價。


我們十分重視你的意見，希望閣下可以抽出寶貴的時間提供更多詳情給我們 ，我們承諾會不斷改善及進步，讓閣下有一個更好的服務體驗。

如有任何問題，歡迎向我們查詢。希望能再次見到你，祝你有美好的一天！


感謝你的支持！


Matthew Ng

Decathlon Hong Kong Sport Team

满意

4/5 • 16/09/2021
網站體驗
4/5
產品存貨
4/5
付款程序
4/5
送貨服務
4/5
產品質素
4/5
產品與網站描述相符
4/5

good quality with affordable price

運動大使回覆

Hi Angela,


Thank you for your rating, Decathlon Hong Kong is committed to providing good services to our Sports Users.


We're concerned with your shopping experience at Decathlon, please share more with us at help.hk@decathlon.com so we can work harder to provide you with a satisfying user experience.


Please do not hesitate to contact us if you have any further questions, we would be more than happy to assist you.


Looking forward to seeing you again.


Matthew Ng

Decathlon Hong Kong Sport Team

很失望

1/5 • 15/09/2021
網站體驗
5/5
產品存貨
3/5
付款程序
5/5
送貨服務
1/5
產品質素
4/5
產品與網站描述相符
4/5

My original order hk214250212 placed on 11Sep21, expected delivery date is 15Sep21, but received a call on 13Sep21, telling me that the order can't process because of some internal problem, request me to cancel the order then reorder the products again, don't know why you guys can't fix it internally instead of asking the customer to fix it for you guys, anyway, I have no way but reorder hk215733848 on 13Sep21, I have received an email on 15Sep21 that the expected arrival date is 20Sep21, this is far beyond my expectation.

運動大使回覆

Hi Ming,


Thank you for your rating.

First of all, I am very sorry for not providing enough service to meet your needs.

We have already reflected the problems to the related departments and hope to improve the situation as soon as possible.

We're concerned with your shopping experience at Decathlon, please, so I sincerely hope you can share it with us so we can work harder to provide you with a satisfying user experience.

Have a good day!


Matthew Ng

Decathlon Hong Kong Sport Team