網上購物 評價

4.4 /5

1268 條評論
1145 用戶推薦此網頁?
5 718
4 427
3 62
2 32
1 29
產品存貨
4/5
產品與網站描述相符
4/5
產品質素
4/5
網站體驗
4/5
付款程序
4/5
送貨服務
4/5
1268條評價中的第1到10

满意

4/5 • 20/09/2020
網站體驗
3/5
產品存貨
2/5
付款程序
3/5
送貨服務
4/5
產品質素
4/5
產品與網站描述相符
3/5

整體算滿意

運動大使回覆

Man:

感謝你的評分，Decathlon Hong Kong 致力於為運動用家提供優質的服務，很高興你在我們網站上有一個愉快的購買體驗。

 

我們會繼續努力改善網站的功能，希望能帶給你更愉快和更方便的網購體驗。

 

如有任何疑問，歡迎查詢我們，希望能在門店內見到你。

 

感謝你的支持



Calvin

Decathlon Hong Kong Sport Team

非常滿意

5/5 • 19/09/2020
網站體驗
5/5
產品存貨
5/5
付款程序
5/5
送貨服務
5/5
產品質素
5/5
產品與網站描述相符
5/5

The whole process of e-shopping at Decathlon was very smooth and user friendly. It completed in 2 days only on the purchase of a single item. It was an very good experience.

運動大使回覆

Hello Wong,


Thank you for your rating and praise, Decathlon Hong Kong has been committed to providing good services to sports users.

It is great to know that you have a good shopping journey in our online store.

We will keep maintain our service standard and doing our best to provide more inventory for customers to purchase which can give you a better purchasing experience.

Looking forward to see you again in the stores.


Thank you for your support,

Decathlon Hong Kong Spots Team




Jasmine

非常滿意

5/5 • 18/09/2020
網站體驗
5/5
產品存貨
5/5
付款程序
5/5
送貨服務
5/5
產品質素
5/5
產品與網站描述相符
4/5

Very nice

運動大使回覆

Hello Lillian,


Thank you for your rating and praise, Decathlon Hong Kong has been committed to providing good services to sports users.

It is great to know that you have a good shopping journey in our online store.

We will keep maintain our service standard and doing our best to provide more inventory for customers to purchase which can give you a better purchasing experience.

Looking forward to see you again in the stores.


Thank you for your support,

Decathlon Hong Kong Spots Team



Jasmine

非常滿意

5/5 • 17/09/2020

Fast delivery

運動大使回覆

Dear Lillian,

Thank you for your rating, Decathlon Hong Kong has been committed to providing good services to sports users. It is great to know that you have a good shopping journey on our website.

 

We will continue to work hard to improve the functionality of the website, hoping to bring you a more pleasant and convenient online shopping experience.

 

Looking forward to seeing you in the stores.

 

Thank you for your support,



Calvin

Decathlon Hong Kong Sport Team

非常滿意

5/5 • 17/09/2020
網站體驗
2/5
產品存貨
3/5
付款程序
4/5
送貨服務
2/5
產品質素
4/5
產品與網站描述相符
4/5

None

運動大使回覆

Hello Tang,


Thank you for your rating and praise, Decathlon Hong Kong has been committed to providing good services to sports users.

It is great to know that you have a good shopping journey in our store.

We will keep maintain our service standard and doing our best to provide more inventory for customers to purchase which can give you a better purchasing experience.

Looking forward to see you again in the stores.


Thank you for your support,

Decathlon Hong Kong Sports Team


Jasmine

非常滿意

5/5 • 17/09/2020
網站體驗
5/5
產品存貨
4/5
付款程序
5/5
送貨服務
5/5
產品質素
4/5
產品與網站描述相符
4/5

非常滿意

運動大使回覆

Hello Ka Yan,


Thank you for your rating and praise, Decathlon Hong Kong has been committed to providing good services to sports users.

It is great to know that you have a good shopping journey in our store.

We will keep maintain our service standard and doing our best to provide more inventory for customers to purchase which can give you a better purchasing experience.

Looking forward to see you again in the stores.


Thank you for your support,

Decathlon Hong Kong Sports Team


Jasmine

满意

4/5 • 16/09/2020
網站體驗
4/5
產品存貨
4/5
付款程序
4/5
送貨服務
4/5

Good

運動大使回覆

Hello Ka Yee,


Thank you for your rating and praise,

Decathlon Hong Kong has been committed to providing good services to sports users.

It is great to know that you have a good shopping journey in our store.

We will keep maintain our service standard and doing our best to provide more inventory for customers to purchase which can give you a better purchasing experience. Looking forward to see you again in the stores.


Thank you for your support,


Decathlon Hong Kong Sports Team




Jasmine

满意

4/5 • 16/09/2020
網站體驗
4/5
產品存貨
3/5
付款程序
4/5
送貨服務
5/5
產品質素
4/5
產品與網站描述相符
4/5

如果有即時CS online service 會更好

運動大使回覆

你好Xander，


感謝你的評價。

歡迎閣下可透過Whatsapp 59933727查詢我們，我們會提供即時的網上客戶服務。

如果您有更多疑問，請隨時訪問位於將軍澳，旺角和銅鑼灣的迪卡儂香港專賣店。

我們的營業時間是從10:30 am到10:30 pm。 我們的體育大使很樂意為您提供建議。

聯絡電話：

旺角店 - (852) 5993 3727

銅鑼灣店 - (852) 5992 1321

將軍澳店 - (852) 9165 9233

電郵：

help.hk@decathlon.com

如有任何問題，歡迎查詢我們。


Decathlon Hong Kong Sports Team


Jasmine

满意

4/5 • 16/09/2020
網站體驗
3/5
產品存貨
4/5
付款程序
4/5
送貨服務
4/5
產品質素
4/5
產品與網站描述相符
4/5

interesting experience, saw the provisional departure time (showing 5pm) from the warehouse in your website, waited until 8pm still had no sight of arrival. Rang the shop at Mong Kok, was told by the staff that my delivery was yet to deliver as he could not find the shipment details, perhaps delivery disrupted by the pandemic, probably needed another couple of days. No problem, fully understood. At 9:30pm, din dong...... delivery from Decathlon...... Well, not complaining, the package arrived within the time schedule, no missing items and all in good condition, what else should I complain! Just found it funny tho!

運動大使回覆

Dear Kevin,


Thank you for your feedback.

We are concerned with your shopping experience at Decathlon, so I sincerely thank you for spending your precious time writing us your feedback to make us improve.

I hope you can give us a chance and we are looking forward to seeing you again in the store.

If you have any further questions, please do not hesitate to contact us.

Good day!



Cheers,

Decathlon Hong Kong Sports Team




Jasmine

很失望

1/5 • 15/09/2020
網站體驗
1/5
產品存貨
1/5
付款程序
1/5
送貨服務
1/5
產品質素
1/5
產品與網站描述相符
1/5

Already feedback before

運動大使回覆

Dear Terence,

Thank you for your feedback.

We are concerned with your shopping experience at Decathlon, so I sincerely thank you for spending your precious time writing us your feedback to make us improve.

I hope you can give us a chance and we are looking forward to seeing you again in the store.

If you have any further questions, please do not hesitate to contact us. Good day!



Cheers,

Decathlon Hong Kong Sports Team


Jasmine