Hello Agnes,
Thank you for your support.
We are very happy to hear that you have a good shopping experience at our Telford store.
We hope to provide diversified choices and let all sports users purchase the most suitable products for them.
We will definitely provide a better service experience to all sports users in the future.
Last but not least, our new Central store is now opened,
You are welcome to visit our new store and leave your valuable comments to us for improvement.
Central
B/F, Entertainment Building, 30 Queen's Road Central, Central
Hong Kong Island
(852)9165 9291
https://g.page/r/CU7dlsGHhi0OEAg/review
For more latest news and product information, please visit our website https://www.decathlon.com.hk/zh/
Sum Wong
Decathlon Hong Kong Sports Team
Arthur 你好,
感謝你對我們的評價。我們關注你在DECATHLON的購物體驗,請傳送至[email protected] 與我們分享,我們會更加努力為你提供滿意的用戶體驗。
祝你有美好的一天!
Matthew Ng
Decathlon Hong Kong Sport Team
Hello Jeff,
Thank you for supporting Decathlon Hong Kong. We appreciate your insight and feedback as you motivate us to strive for outstanding service level and product quality.
We are looking forward to seeing you again.
Thank you again for your support.
Stay healthy.
Cheers,
Alyson Ng
Omni Service Leader
Q&A Analyst
Decathlon CSC Hong Kong
Alyson
Hello ,
Thank you for your rating and praise,Decathlon Hong Kong has been committed to providing good services to sports users.
It is great to know that you had a good shopping journey in our store.
We will maintain our service standard and do our best to provide more inventory for customers to purchase which can give you a better purchasing experience.
Looking forward to see you again in the stores.
Thank you for your support,
Decathlon Hong Kong Sports Team
Jasmine
你好Cat,
感謝你的留言及意見, Decathlon Hong Kong一直致力於提供良好服務給運動用家,我們會不斷努力保持服務水平,令你有更好的購買體驗。
我們關注你在DECATHLON的購物體驗,請傳送至[email protected] 與我們分享,我們會更加努力為你提供滿意的用戶體驗。
歡迎親臨門市選購,希望能再次在門市見到你
感謝你的支持!
Decathlon Hong Kong Sports Team
Jasmine
So i need to back to MK store to purchase.
Also, in fact, no one love online shipping coz cannot touch and feel the real products!
Dear Lee,
Thank you for spending time to write us feedback.
We are concerned with your shopping experience at Decathlon, so sincerely thank you for spending your precious time writing us your feedback to make us improve.
We hope you can give us a chance and our service leader will contact you directly to know more about the details.
Please let me know if you need any help and we are more than happy to assist you.
Best regards,
Decathlon Hong Kong Sports Team
Jasmine
Pok Man你好,
感謝你的意見,並向我們表達對產品質素之寶貴意見。
本公司非常重視閣下的購物體驗,對閣下構成不便,尚祈原諒。
為避免同類事件再次發生,本公司已經向團隊反映,並進行檢討,加強對門市產品的認知,務求帶給各位運動愛好者更佳的購物體驗。
如有任何問題,歡迎隨時與我們聯絡。
再次感謝閣下之寶貴意見。
我們期待很快再與閣下見面。
謹記保持身體健康。
再次感謝閣下的支持。
謝謝。
Alyson Ng
Omni Service Leader
Q&A Analyst - Decathlon CSC Hong Kong
Alyson
Hello,
Thank you for your rating and praise,Decathlon Hong Kong has been committed to providing good services to sports users.
It is great to know that you had a good shopping journey in our store.
We will maintain our service standard and do our best to provide more inventory for customers to purchase which can give you a better purchasing experience.
Looking forward to see you again in the stores.
Thank you for your support,
Decathlon Hong Kong Sports Team
Jasmine