Neutral
Goods of stock linking to online purchase system to be improved and less errors prone case is expected .
Response from Sport Leader
Dear Conrad,
Thank you for the time to leave us a review, We tried to contact you via phone call but no luck.
First of all, please allow me to express our apologies for the inconvenience you experienced with your recent online shopping experience.
Can you please emphasize more about the problems you encountered during the online shopping journey?
We would appreciate it if you could provide more information and it would definitely help us to improve the online shopping journey.
If you have any further concerns or require additional assistance, please feel free to contact us via email, WhatsApp, or Live Chat.
Email: [email protected]
WhatsApp Contact Number: 95299532
Live Chat Link: https://www.decathlon.com.hk/zh/help/app/home
Thank you for your understanding and valuable feedback.
Best Regards,
Barry Ip
Customer Experience Team
Decathlon Hong Kong