Very satisfied
The best sports equipment and apparel store, ever!
The best sports equipment and apparel store, ever!
Delivery is super fast.
Smooth
Excellent product quality and very reasonable price.
NA
I am very pleased with the online purchase experience.
Brought a bike and refused to refund
Hi Dominique,
Thank you for your feedback.
The product is sold by Huffy company and it is non-returnable (No Exchange No Refund):
https://www.decathlon.com.hk/en/mp/seller/huffy/75e6fd93-d209-427a-8d7e-1e7037812871?country=HK&language=en#returnPolicy
If you would like the repairing service from Huffy, please contact the Huffy team below:
WhatsApp : 66801012
https://www.huffybikes.com.hk/pages/manual-warranty?locale=en
Decathlon website is a platform provider while Decathlon has no liability for the product sold by other companies.
5. ROLE OF Decathlon AND THIRD PARTY SELLERS
https://www.decathlon.com.hk/en/terms-and-conditions_lp-LR519M
The store service department has communicated with you regarding your situation and has provided you with extra assistance.
Thank you for your understanding.
Calvin
Decathlon Hong Kong Sport Team
Economic and good to use, easy to use as well, not too heavy
friendly staff
a lot of choices for sport equipments
Decathlon has made online shopping nice and easy. Especially with free shipping (I wouldn’t have bought it otherwise)