Very satisfied
全部都很好
全部都很好
Most products not available
Hi Allan,
Thank you for your rating and feedback.
There is replenishment everyday.
However, some products and sizes are in high demand.
Decathlon Hong Kong recommended you to try order in Decathlon Hong Kong online store:
https://www.decathlon.com.hk/zh?gclid=EAIaIQobChMIxa7iwdSE5QIVFz5gCh2v1AZVEAAYASAAEgKlzPD_BwE
You can register as a member by using the "Decathlon" app on mobile as well.
If there is no stock, please click "Notify me when available online"
You will receive an email when there is a replenishment
If you have further questions, please feel free to visit the Decathlon Hong Kong store. Mong Kok, and Causeway Bay business hours are from 10:30 am to 10:30 pm. Tseung Kwan O store business hour is from 11am to 10pm. Central and Kowloon Bay Store business hours are from 10am-10pm. Our sports leader is willing to give you advice.
Contact Number:
Mong Kok Store - (852) 5993 3727
Causeway Bay Store - (852) 5992 1321
Tseung Kwan O Store: (852) 9165 9233
Kowloon Bay Store: (852) 9165 9281
Central Store: (852) 9165 9291
Thanks and have a good day.
Calvin
Decathlon Hong Kong Sport Team
Great service
Hi Canice,
Thank you for your rating, Decathlon Hong Kong has been committed to making the sport be more accessible to many. It is great to know that you have a good shopping journey on our website.
We have many events coming soon, you would like to read our Facebook Page for more detail.
https://www.facebook.com/decathlon.hk/
Your support is our motivation, looking forward to seeing you again in the stores.
Thank you for your support,
Calvin
Decathlon Hong Kong Sport Team
Easy to find the product I need
Hello Jeremy,
Thanks for your feedback.
Glad to know that you have good experience in the Decathlon online store.
Your feedback is our motivation to work better.
We hope to provide diversified choices and let all sports users purchase the most suitable products for them.
We will definitely provide a better service experience to all sports users in the future.
For more latest news and product information, please visit our website and Facebook page:
https://www.decathlon.com.hk/zh/
https://www.facebook.com/decathlon.hk
Best regards,
Sum Wong
Decathlon Hong Kong Sports Team
The whole process is fast and user-friendly. Will definitely recommend to my friend!
Hello Christina,
Thanks for your feedback.
Glad to know that you have good experience in the Decathlon online store.
Your feedback is our motivation to work better.
We hope to provide diversified choices and let all sports users purchase the most suitable products for them.
We will definitely provide a better service experience to all sports users in the future.
For more latest news and product information, please visit our website and Facebook page:
https://www.decathlon.com.hk/zh/
https://www.facebook.com/decathlon.hk
Best regards,
Sum Wong
Decathlon Hong Kong Sports Team
N/a
Hello Victor,
Thanks for your feedback.
Glad to know that you have good experience in the Decathlon online store.
Your feedback is our motivation to work better.
Last but not least, our new Shatin and Ma On Shan store are now opening.
Shatin: https://g.page/r/Cc11E-35Hw2mEAg/review
Ma On Shan: https://g.page/Decathlon-MaOnShan/review?gm
For more latest news and product information, please visit our website and Facebook page:
https://www.decathlon.com.hk/zh/
https://www.facebook.com/decathlon.hk
Best regards,
Sum Wong
Decathlon Hong Kong Sports Team
I appreciate the fact that the customer service representative got onto the case right away and found a quick solution. My feedback is that the in person service is great but the system / chat bot is awful. When I buy online I don't get a confirmation on screen after the final step so I don't if my transaction has gone through your system. I waited for 1 week and no one called me to explain that the products were coming out of the China warehouse and that it was out of stock. When I check online, your website does not say out of stock for those goods that I purchased. This is why I was so upset. For your company sake and to provide better service please consider revamping your online purchase system and follow up service.
Hello Wilson,
Thank you for your rating, Decathlon Hong Kong is committed to providing good services to our Sports Users.
We're concerned with your shopping experience at Decathlon, please share more with us at [email protected] so we can work harder to provide you with a satisfying user experience.
Please do not hesitate to contact us if you have any further questions, we would be more than happy to assist you.
Looking forward to seeing you again in the stores and we will take your feedback on board to improve next time.
Thank you,
Decathlon Hong Kong Sports Team
Delivery charge a bit high
Hello Frederick,
Thanks for your feedback.
Glad to know that you have good experience in the Decathlon online store.
Your feedback is our motivation to work better.
We will definitely provide a better service experience to all sports users in the future.
Best regards,
Sum Wong
Decathlon Hong Kong Sports Team
I would like to give kudos to Yoyo in Decathlon Central. She has been helpful and patient explaining specifications of various products. The online purchase was also ease to use. Very speedy delivery.
Hello Lok Him,
Thank you for your rating. Decathlon Hong Kong has been committed to providing good services to sports users. It is great to know that you have a good shopping journey on our website.
We will continue to work hard to improve the functionality of the website, hoping to bring you a more pleasant and convenient online shopping experience.
Looking forward to seeing you in the stores.
Thank you for your support,
Decathlon Hong Kong Sport Team
Money worth with good quality of products