I have collected the product in Shatin shop on Jul 21 evening, it come without any clear protection bag; the tennis bag was dirty and dusty, it's look like an used bag returned by the customer. As I need it urgently next day, so I was reluctantly accepted the product.
But I need to mention one thing, the kid who serviced me was very good, patiently offered good return and cleaned the bag for me, she is a good girl.
I recommend the product itself but not the logistic service.
運動大使回覆
Hello Mak,
Thank you for the feedback alerting us to the problem you have been having with our product.
We value your custom and we assure you that we will take all customer feedback seriously. We have forwarded your message to the appropriate department, and we will do everything possible to improve your experience with our products.
If you have any questions, please feel free to contact us.
Whatsapp: 95299532
E-mail: [email protected]
Once again, thank you for your support.
Decathlon HK Sport Team
Alyson