非常滿意
除了訊息提醒,店員還致電提醒,十分貼心
運動大使回覆
你好 Lun,
感謝你的評分,Decathlon Hong Kong 致力於為運動用家提供優質的服務,很高興你在我們網站上有一個愉快的購買體驗。
我們會繼續努力改善網站的功能,希望能帶給你更愉快和更方便的網購體驗。
如有任何疑問,歡迎查詢我們,希望能在門店內見到你。
感謝你的支持
Olivia Wong
Decathlon Hong Kong Sport Team
除了訊息提醒,店員還致電提醒,十分貼心
你好 Lun,
感謝你的評分,Decathlon Hong Kong 致力於為運動用家提供優質的服務,很高興你在我們網站上有一個愉快的購買體驗。
我們會繼續努力改善網站的功能,希望能帶給你更愉快和更方便的網購體驗。
如有任何疑問,歡迎查詢我們,希望能在門店內見到你。
感謝你的支持
Olivia Wong
Decathlon Hong Kong Sport Team
simple & easty
Hello Paul,
Thank you for your rating, Decathlon Hong Kong has been committed to providing good services to sports users. It is great to know that you have a good shopping journey on our website.
We will continue to work hard to improve the functionality of the website, hoping to bring you a more pleasant and convenient online shopping experience.
Looking forward to seeing you in the stores.
Thank you for your support,
Olivia Wong
Decathlon Hong Kong Sport Team
Very efficient online & delivery service!
Hello Wendy,
Thank you for your rating, Decathlon Hong Kong has been committed to providing good services to sports users. It is great to know that you have a good shopping journey on our website.
We will continue to work hard to improve the functionality of the website, hoping to bring you a more pleasant and convenient online shopping experience.
Looking forward to seeing you in the stores.
Thank you for your support,
Olivia Wong
Decathlon Hong Kong Sport Team
發貨快
Hello,
Thank you for your rating, Decathlon Hong Kong has been committed to providing good services to sports users. It is great to know that you have a good shopping journey on our website.
We will continue to work hard to improve the functionality of the website, hoping to bring you a more pleasant and convenient online shopping experience.
Looking forward to seeing you in the stores.
Thank you for your support,
Decathlon Hong Kong
好方便
Kathy 你好 ,
感謝你的評分,Decathlon Hong Kong 致力於讓大眾可以更容易接觸運動,很高興你在我們網站上有一個愉快的購買體驗。
將來我們會在網站增加更多功能,以使客戶擁有更好的購物體驗。
如有任何疑問,歡迎查詢我們,希望能在門店內見到你。
感謝你的支持
Decathlon Hong Kong
Amy
Good
Hello,
Thank you for your rating, Decathlon Hong Kong has been committed to providing good services to sports users. It is great to know that you have a good shopping journey on our website.
We will continue to work hard to improve the functionality of the website, hoping to bring you a more pleasant and convenient online shopping experience.
Looking forward to seeing you in the stores.
Thank you for your support,
Olivia Wong
Decathlon Hong Kong Sport Team
好。
你好 ,
感謝你的評分,Decathlon Hong Kong 致力於為運動用家提供優質的服務,很高興你在我們網站上有一個愉快的購買體驗。
我們會繼續努力改善網站的功能,希望能帶給你更愉快和更方便的網購體驗。
如有任何疑問,歡迎查詢我們,希望能在門店內見到你。
感謝你的支持
Olivia Wong
Decathlon Hong Kong Sport Team
Try to purchase at online but can’ settle the payment. Try many many time.
Hello Kam Hung,
Thank you for your rating and feedback.
We are highly concerned about your shopping experience.
We had to contact you via email.
Could you please provide more detailed information via [email protected]?
We are looking forward to your feedback.
Decathlon Hong Kong Sports Team
Amy
產品有問題希望更換,售後CS完全幫唔到手,問佢有冇其他款式會耐用啲,佢竟然介紹返同一款但尺寸不同嘅產品比我!我話想換新,明明倉庫有貨,但CS又話唔可以喺貨倉出貨更換!佢叫我做完退款再重新購買一次,咁倉庫先肯出貨!離譜!
你好 Ngan:
感謝閣下寶貴的評價,我們十分重視運動用家的意見,非常抱歉令閣下有不愉快的購物體驗。
由於公司倉庫及門市存貨分屬兩套系統,公司暫時未能直接由倉庫調貨到門市。我們已向公司反映此次事件,務求可盡快完善公司調貨政策。
同時我們亦已向客服同事作出相應的訓示及培訓,並立即把此事件記錄在案,作日後檢討與改善的用途。
我們日後必定會避免類此情況發生。最後,再次代表Decathlon表達衷心致歉,希望閣下再度光臨Decathlon時,我們將展現出更好的待客之道。
如日後有任何問題,歡迎聯絡我們。
感謝你的支持!
Olivia Wong
Decathlon Hong Kong Sport Team
God\od
Hello Ken,
Thank you so much for taking the time to leave us a rating.
Decathlon HK has been dedicated to making sport accessible to everyone. We are glad to hear that you enjoyed shopping with us. Your feedback will help us to continue providing wonderful shopping experience for other sport users online.
In addition to shopping online, if you would like to explore more products that will suit your needs, you may also visit one of our stores: https://www.decathlon.com.hk/en/store-locator
If you have any questions, please feel free to contact us.
Whatsapp: 95299532
E-mail: [email protected]
We look forward to seeing you again. Once again, thank you for your support.
Decathlon HK Sport Team