no communication was made when order was delivered to management office. some products shown on web were not available for purchase online. return policy is complicated
運動大使回覆
Ji Jessica,
Thank you for your feedback and rating.
Some products and sizes are in high demand.
Decathlon Hong Kong recommended you try ordering in Decathlon Hong Kong online store:
https://www.decathlon.com.hk/zh?gclid=EAIaIQobChMIxa7iwdSE5QIVFz5gCh2v1AZVEAAYASAAEgKlzPD_BwE
You can register as a member by using the "Decathlon" app on mobile as well.
If there is no stock, please click "Notify me when available online"
You will receive an email when there is a replenishment
Regret that it is unstable for replenishment during the pandemic.
We are unable to provide the upcoming replenishment information.
For the delivery, we will forward the related issue to the courier company.
The driver should contact the receiver 10-30mins before it arrived normally.
Thank you for your valuable feedback and please look forward to our improvement in the nearest future.
Have a nice day.
Calvin
Decathlon Hong Kong Sport Team