非常滿意
Good quality
Good quality
I am still wearing this hiking shoes daily in my journey in Germany from 12th May, it is very comfortable and the quality is excellent. Value for money!!!
More products for the young kids 4-6 would be great
Hello Vera,
Thanks for your feedback.
Glad to know that you have good experience in the Decathlon online store.
We will discuss this with our team to develop the product range of our sports.
Your feedback is our motivation to work better.
Last but not least, our new Telford store and Central store is now opened.
You are welcome to visit our new store and leave your valuable comments to us for improvement.
Central: https://g.page/r/CU7dlsGHhi0OEAg/review
Kowloon Bay: https://g.page/r/CaLN1bTTaaeIEAg/review
For more latest news and product information, please visit our website https://www.decathlon.com.hk/zh/
Best regards,
Sum Wong
Decathlon Hong Kong Sports Team
There is NO mentioned of assembly required. Surprise to see the bicycle came in a box, so we have to install it at home. Also, there is a QR Code which supposed to show us how to install, but we couldn't find a relevant video
Hi Kai Yee,
Thank you for your enquiry.
The online store only provides the product to sports users to purchase.
Installation is required for the online product which is brand new delivered from the warehouse directly.
If you wish to request installation service, you can select the "installation service +149" with the "home delivery" option.
The installation service for the bike is only available for the store (MK/TKO) which has a cycling department. It is because the tools and techniques are required for bike installation.
The installation service instruction is as below:
https://www.decathlon.com.hk/en/c/htc/cycling-how-to-install-your-own-bike-stem-pedals_351f09a2-100c-4cbe-bba5-2ecc795ae08f
If you have further questions regarding the bike equipment, please feel free to visit the cycling department of Decathlon Hong Kong store in Mong Kok, and Tseung Kwan O stores. Mong Kok business hour is from 10:30 am to 10:30 pm. Tseung Kwan O store business hours are from 11am to 10pm. Our sports leader is willing to give you advice.
Contact Number:
Mong Kok Store - (852) 5993 3727
Tseung Kwan O Store: (852) 91659233
Whatsapp of the Cycling Department: 51473291
Calvin
Decathlon Hong Kong Sport Team
Some popular product run out but without restocking!
N/a
The delivery time didn’t match. It was supposed to be a one day delivery. One day later, an email was sent informing me the product was not available but the next day the delivery came and everything ordered arrived. Entire process took 3 days. Please streamline.
Hello Elynn,
Thank you for the rating and sorry for bringing you an unsatisfying shopping journey.
We will keep discussing this with the warehouse and the courier.
To improve the flow of delivery become smoother.
Sorry for the inconvenience caused.
Thank you once again for the precious feedback and we are looking forward to seeing you again in store.
Best regards,
Sum Wong
Decathlon Hong Kong Sports Team
No
Hi Ivy,
Thank you for your rating, Decathlon Hong Kong has been committed to making the sport more accessible to many. It is great to know that you have a good shopping journey on our website.
We have many events coming soon, you would like to read our Facebook Page for more detail.
https://www.facebook.com/decathlon.hk/
Your support is our motivation, looking forward to seeing you again in the stores.
Thank you for your support,
Calvin
Decathlon Hong Kong Sport Team
good and fast
Hi Wai Ting,
Thank you for your rating. Decathlon Hong Kong has been committed to providing good services to sports users. It is great to know that you have a good shopping journey on our website.
We will continue to work hard to improve the functionality of the website, hoping to bring you a more pleasant and convenient online shopping experience.
Looking forward to seeing you in the stores.
Thank you for your support,
Calvin
Decathlon Hong Kong Sport Team
Nice experience
Hello,
Thank you for your rating. Decathlon Hong Kong has been committed to providing good services to sports users. It is great to know that you have a good shopping journey on our website.
We will continue to work hard to improve the functionality of the website, hoping to bring you a more pleasant and convenient online shopping experience.
Looking forward to seeing you in the stores.
Thank you for your support,
Decathlon Hong Kong
Amy